Stay Connected with your Customers through Quality Conversations

At Econiq we are specialists in helping brand-conscious retail banks stay connected with their customers through consistent high-quality conversations

Conversation Quality Program™

Econiq’s Conversation Quality Program™ has been successfully used in U.S. regional banks to improve their Conversation Quality Score™. We are currently conducting Conversation Assessments across North America and may be in your area. Learn more about Conversation Assessments here.

It’s all about the Conversation Behaviors

Positive conversation behaviors are the key to delivering a truly great customer experience.

The Conversation Hub® – Our Innovative Solution

The key to our success has been our innovative award-winning solution The Conversation Hub® which dynamically guides complex conversations in color as well as automatically capturing face-to-face conversations. You will be able to see and understand what’s happening in your conversations like never before.