Econiq – The Conversation Quality People

Our Heritage

Deep hands-on retail banking knowledge and expertise combined with innovative technical solutions.

Jim Callan, Chief Executive Officer

Company founder, Jim Callan, combines extensive banking experience and market understanding with technical expertise. He is widely recognized as a thought leader in Global Retail Banking. Following an early career in retail banking and banking technology he founded and led retail banking software specialist Eontec, which was acquired by Siebel Systems in 2004.

Cleve Cogswell, President North America

Having worked in branch banking with Webster, Abington Savings, Fleet and BankBoston, Cleve is an experienced banking veteran. Understanding the needs of retail bankers and their customers Cleve is passionate about customer conversations and has been instrumental in designing the Conversation Hub to deliver value by helping banks have higher quality conversations with their customers.

Colin Piper, Chief Branch Behavior Officer

With more than 30 years branch banking technology and consulting experience Colin is a trusted advisor for your bank who will guarantee delivery of your project. He has extensive experience of crafting customer conversations that generate significant measurable value for banks.

Stephen Blake

Stephen Blake, Chief Conversation Officer

With a retail banking technology career that spans three decades and covers markets in North America, Europe and Australasia, Stephen is Econiq’s leading banking customer conversation expert, connecting banks with their customers and delivering value through conversation.

Stephen Ryan

Stephen Ryan, Chief Technology Officer

Econiq co-founder, Stephen Ryan, has a well-deserved reputation for designing and delivering innovative award-wining banking systems. Prior to joining Econiq, Stephen spent eight years as Chief Technical Architect at Eontec where he was heavily involved in the design, development and delivery of the world’s first J2EE based multi-channel banking system.

Dervila Layden, Chief Financial Officer

A chartered accountant with 25 years of diverse experience, Dervila is an expert at tracking and measuring the value generated by high-quality customer conversations. Dervila’s primary role is to ensure that the Conversation Hub delivers value to bank branches through improved conversation quality.