Leading Innovation Awards to showcase Galway-based company
Econiq has been nominated for its unique ‘customer conversation’ technology
09th August, 2017
Econiq, a Galway-based international business, which has been shortlisted for one of Ireland’s leading innovation awards, will be one of three companies competing in the ‘Fintech’ category of the annual Irish Times Innovation Awards, due to be showcased in the coming weeks.
Nominated for its ‘Conversation Hub’, Econiq’s specialised technology provides consumer-facing companies, including major banks and insurers, with real-time feedback and added value insights on their one-to-one conversations with customers. Econiq’s proven technology guides front-line staff to ensure that they optimise their engagement time with existing and prospective customers and has been proved to deliver significant benefits in accelerating business-customer relations. A ‘Conversation Behaviour Intelligence Company’, Econiq has offices in The Dock, Galway and in Boston in the US.
Last year, Econiq’s innovative technology was also recognised, winning the 2016 American Chamber of Commerce and Royal Irish Academy US-Ireland Research Innovation Award for an Irish SME.
On the announcement of the award, Jim Callan, Econiq CEO, said: “We are delighted that our Conversation Hub has been recognised once again as one of the leading innovations in our sector. The Hub interprets information in real-time supporting users through a conversation, maximising the productivity, compliance, revenue and customer experience opportunities in every conversation. The nomination is a testament to the skill, ingenuity, and vision of our employees, including our 13-strong team in Galway, and I am looking forward to the awards ceremony in early October and to meeting and sharing ideas with other leading innovators.”
The Irish Times Innovation Awards aim to recognise and promote the best service, product or operational innovations throughout the island. The finalists were selected by an independent panel of judges and now have a chance to win the overall ‘Innovation of the Year’ award as well as a high profile communications package worth in excess of €150,000. In addition the UCD Smurfit Business School will provide the winner with a scholarship for an Executive Development programme commencing in 2018. Category Winners will receive a €10,000 media package with The Irish Times and a one year digital subscription to the paper.
For further information about the awards please visit www.irishtimes.com/innovationawards.
For further information, please contact:
D: (0)1 412 0515
M: (0)87 606 8263
Econiq® is the Conversation Behaviour Intelligence Company. In a world increasingly focused on digital transactions, Econiq help brand conscious organisations transform customer experience by focusing on winning conversation behaviours. Leveraging hundreds of millions of conversations in our Conversation Excellence Program™, and utilising our award-winning Conversation Hub™ to model and snap on the most successful conversation behaviours of top performers across the organisation, Econiq deliver actionable executive insights and create sustainable value in as little as six weeks, without disruption. www.econiq.com